Is User-Centered Design an oxymoron or blarney?
ox·y·mo·ron a figure of speech by which a locution produces an incongruous, seeminglyself-contradictory effect, as in “cruel kindness” or “to make haste slowly.”
blar·ney flatteringor wheedling talk; cajolery, deceptiveor misleading talk; nonsense; hooey: a lot of blarney about why he was broke.
Design is for people, innovation is for the corporation.
Where is "design centered" if not on the human? Are we saying design has been "corporation-centered" in the past? It is a bit odd how some experiences are designed, so the argument "most design is corporation centered" would pique my curious mind.
But, it still seems a bit odd. Because the intentional alternative is hard to imagine. How do you not have a human centered design process? Wouldn't you just have a "design" process? How did we design before the invention of the human centered design process? Perhaps pet-centered design was the rage in the early 80s. Where else has designed been centered in the past (we welcome both serious and humorous answers)?
Whatever the case, it is likely the most interesting use of words that makes corporations form entire divisions and departments to focus on a "user" or "human" design methods. It doesn't mean the methods are wrong or unworthy, just an odd thing we have done as a culture. We cloaked a fundamental design method used for 100 years, infused it into organizations and realized it was just something we should be doing anyway. Feels like learning vitamins don't do much, after 40+ years.
When design doesn't put people at the center, it faces a much better chance of failure.
Are you a member of a User Centered Design Team? Do you agree or disagree? And, are you Irish today only or everyday? Either way, happy St. Patrick's day to everyone and enjoy the day no matter the color you wear.